Monitor Technician in Fort Worth, TX at First Cash

Date Posted: 6/6/2018

Job Snapshot

Job Description

SUMMARY:

The Event Monitoring Technician is responsible for the remote monitoring of our stores via live video/audio. This position will respond to security events in real time by manipulating the store security features to neutralize threats. This includes triggering audio alarms, deploying countermeasures and contacting local emergency responders.

Only available shifts are 2nd (1400-2400) 3rd Shift (2300-0700) .

(For the first 2-3 weeks, hrs will be 0800-1600.)

RESPONSIBILITIES:

  • 24/7 audio and video monitoring of all First Cash locations in the U.S. and Mexico.
  • When notified of an event, pull up video feeds to assess situation
  • Respond to event by deploying store countermeasures
  • Partner with local police departments to ensure threats are neutralized
  • Communicate with store management post-event
  • As needed, pull recorded video for management and police to review