At Cash America, Inc. (Cash America Pawn, SuperPawn, Cashland, & Payday Advance), we take pride in our coworkers because they are talented, considerate individuals who are passionate about building trusted relationships with each other, our customers, and our community. Our unwavering commitment to provide an environment of integrity and fairness is only equaled by our desire to develop and empower each person to reach their full potential. We are a fully diverse organization built on the uniqueness of our customers and our coworkers. We’ve discovered it pays to be different! Will you come join us?
A great sales workforce is essential to any successful retail organization. Our sales associates ensure high levels of customer service on both the lending and retail side by greeting, engaging, and interacting with customers to process sales, loans, and transactions. Our associates work with all levels of jewelry and general merchandise, as well as all financial solutions offered to our customers.
Typical compensation including monthly commission is between $10.20-$16.60/hr.
Your application may be considered for all sales associate levels including:
Sales Associate (Pawnbroker)
This is an entry-level sales position commonly found in our Cash America Pawn and SuperPawn store locations nationwide. The associate partners with the entire staff by greeting, engaging and interacting with customers in a positive, professional manner. Previous cash handling experience is required. Knowledge of jewelry, tools, and electronics is preferred.
Cash Advance Associate
This is an entry-level position commonly found in our Cashland and Payday Advance store locations in Ohio, Indiana, and California. This associate carries out the day-to-day operations of a payday advance location and assists the Supervisor in all aspects of running the store. Must have a valid driver’s license, proof of auto liability insurance, and access to a motorized vehicle during working hours for store to store coverage, marketing, meetings and banking purposes. This associate must be able to find new customers to increase store’s local market share.
General Duties and Responsibilities:
(This is a representative list of the general duties the sales associate position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)
All Sales Associate positions work directly or indirectly to:
• Greet and interact with all customers to determine their individual needs and recommend appropriate financial solutions
• Perform non-management open/close procedures
• Keep sales floor clean and stocked; maintain display of merchandise
• Perform sales and loan transactions
• Handle all cash and negotiable items in accordance with established policies, procedures and practices
• Answer incoming calls per company standards
• Effectively communicate to customers the legal aspects of pawn and buy transactions
• Communicate effectively with fellow coworkers and managers, display respect, and use effective communication tools
• Partner with all coworkers to create a positive and memorable customer experience
• Minimum 18 years of age
• Entrepreneurial spirit
• Strong desire to work, serve customers and work with people; team oriented
• Ability to multi-task in a fast-paced environment
• Knowledge of jewelry and general merchandise preferred
• High energy sales personality
• Detail-oriented with strong organizational skills
• Solid written and verbal communication skills
• Ability to work independently with minimal supervision
• Excellent work ethic and strong business sense
• Computer literate and able to operate common office machines
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, transgender status, sexual orientation, national origin, genetics, disability, age, or veteran status.
Cash America uses pre-employment drug testing and pre-employment background checks, including credit and criminal checks. By clicking the SUBMIT APPLICATION button you acknowledge and agree that Cash America may undertake and use such investigations. For jobs located within the United States, Cash America participates in the Electronic Employment Verification Program known as E-Verify. Please visit the E-Verify website for more information on this program
I certify that the information I have provided in response to the foregoing questions is true and correct and that no attempt has been made to conceal pertinent information. I authorize my former employers, school, personal references and credit bureaus to provide any information they may have regarding me, whether or not it is on their records. I hereby release them and their respective companies from all liability for divulging same. I understand that all statements made by me are open to investigation by Cash America and that if any information given by me in this application is found to be false or misleading, I will be subject to dismissal at any time during the period of my employment, if any. I agree to hold Cash America and the persons referred to herein harmless in that event.
If employment is obtained by me, I will comply with all rules and regulations of Cash America. I agree to be responsible for company property and equipment issued my by the company until returned by me and to pay for property and equipment not returned. I agree to submit to a drug test if required by the company. I also understand that, if hired, I will be an employee-at-will which means that my employment can be terminated at any time, with or without cause, by either Cash America or me.
AMERICANS WITH DISABILITIES ACT (ADA) NOTICE:
A person with a disability is a person who has a physical or mental impairment which substantially limits one or more major life activities, or had a record of such impairment, or is perceived as having such an impairment, as defined by the ADA. An accommodation may be necessary to provide a person with a disability equal employment opportunity. Individuals who need an ADA accommodation to complete this application, test, or interview process please call Human Resources at 1-800-645-2611. An alternative application format is available upon request. Also, any questions, concerns, or requests for additional information regarding the ADA may be forwarded to Human Resources.